Meet Our Leadership Team

Burke N

Burke Neale


Jason Schneider


Christa O

Christa O'Neil


Sara S

Sara Stead


Jennifer P

Jennifer Pridham

Director of Operations, Commercial Lines

Rebecca R

Rebecca Reed

Director of Operations, Personal Lines & Group

Sarah H

Sarah Heiser

Director of Group Partnerships

Who We Are


Carrying forward a legacy of over 120 years of exceptional customer service, we are your friends, your neighbours, your community partners and devoted insurance advocates, serving our clients across Ontario from our network of 18 offices.

We care about our people. We foster an environment of inclusion, opportunity and continuous learning, and in turn, we are committed to delivering high level expertise and service that you can count on.

More than half our clients have been referred to us by existing clients.


What We Do


We take your protection seriously.

Using our knowledge and expertise, we guide you through all of life’s major changes and milestones.

We advocate for you with a wide variety of insurance providers to create customized solutions for your lifestyle or your business needs. Technology allows us to connect in new and different ways but we are an organization driven by relationships and we have your back when something goes wrong.

When you choose McFarlan Rowlands, we make it our mission to provide protection for your most valued assets.

What We Believe In
  • Choice
  • Service
  • Community
  • Expertise
  • Advocacy

Where We’re Going


We want to make insurance a positive experience for all.
Insurance can be complicated, but dealing with McFarlan Rowlands doesn’t have to be.

Meet McFarlan & Rowland

Your personal insurance shoppers dedicated to getting you the best product at the best price. They’ve got you covered.



Thought Bubble Beach McFarlan Portrait


Meticulous when it comes to finding the best product

McFarlan is here to dig into the details and ask the right questions. Count on him to find the insurance policies perfectly suited to you, your family, and your business.

This or that?

Prefers tea, vanilla ice cream, big cities, sunny
beach vacations


SONG: Seven Nation Army – The White Stripes
MOVIE: Citizen Kane


Thought Bubble Piggy Bank Rowland Portrait


Researching the best price for your needs

Rowland is your cost-conscious personal shopper, always looking for the best deals that keep you covered in a way that saves dollars and makes sense. He’s fun, frugal, and knows how to buy peace of mind at the lowest price.

This or that?

Prefers coffee, chocolate ice cream, rolling countrysides, European getaways


SONG: Sweet Home Alabama – Lynyrd Skynrd
MOVIE: Moneyball
COLOUR: Yellow

Meet the Team

All across Southwestern Ontario, McFarlan Rowlands has established a culture that supports
our team of more than 200 staff members so they can provide exceptional service to our clients.

Team Portraits

Find us at one of our 17 locations

Contact Us

McFarlan Character Border Rowland Character Border Rowland Character Border

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