Disabling Cookies:

Internet Explorer:

  1. Click the Tools menu or the Gear button. If you don’t see either, press Alt.
  2. Click Internet options.
  3. Click the Privacy tab.
  4. Click the Advanced button.
  5. Click Block for First-party Cookies and Third-party Cookies.
  6. Click the Always allow session cookies box.
  7. Click OK to save your changes.


  1. Click the menu button and choose Option/Preferences
  2. Select the Privacy & Security panel and go to the History section.
  3. In the drop-down menu next to Firefox will choose “Use custom settings for history”.
  4. Check mark Accept cookies from sites:
  5. Accept cookies from websites to enable cookies, and uncheck it to disable them.

Google Chrome:

  1. At the top right, click More >Settings.
  2. At the bottom, click Advanced
  3. Under “Privacy and security,” click Content settings.
  4. Click Cookies.
  5. From here, you can:
    • Turn on cookies: Next to “Blocked,” turn on the switch.
    • Turn off cookies: Turn off Allow sites to save and read cookie data.

Safari (Apple Devices):

On Mac’s

  1. Click on “Preferences”
  2. Click on “Privacy”
  3. Click on “Block Cookies”


On Ipad, Iphone, or IPod

  1. Go to “Settings”
  2. Go to “Safari”
  3. Under “Privacy and Security”, click “Block All Cookies”
Should you require further assistance, please contact:

Heather Gimson, Account Manager

1-888-734-8888 ext. 1455