Human Resources Manager

McFarlan Rowlands Insurance Brokers offers a complete line of commercial, personal lines, life, disability, employee benefit plans and risk management services through our network of seventeen offices across Southwestern Ontario. We are able to offer a broad product portfolio and provide our clients with the best coverage at the most competitive prices and benefits that are unavailable to other brokerages. Our employees are committed to providing outstanding products and unsurpassed service that, together, deliver premium value to our clients.


We offer a welcoming work environment, competitive compensation and group benefits package, matching in our Group RRSP, a fitness credit, your birthday off, and a day off for community service of your choice.


Responsible for the daily management and strategic direction of human resource functions across all divisions. Ownership of employee recruitment, onboarding, development and retention; policy implementation and adherence. Help cultivate a supportive and caring corporate culture.

Key Responsibilities:

  • Provide advice and guidance to all staff members on HR related matters.
  • Support full range recruitment process, including interviewing, presenting offers and
    support successful on-boarding.
  • Oversee all HR related functions including but not limited to performance management,
    compliance training, employee relations, disciplines, terminations.
  • Foster a positive work environment where employees feel valued and motivated.
  • Work with the Training & Development team to schedule and implement changes to new
    hire training plans.
  • Continuously evaluate and recommend changes to all employee programs (including
    Group Benefits & Retirement Plans) to ensure they are bringing the best value to staff.
    Present feedback and recommendations to Senior Management.
  • Manage ADP HR system.
  • Support Payroll, HR and Management teams with guidance on Employment Standards.
  • Conduct exit interviews and analyze trends to ensure adequate changes are made to
    improve employee experience.
  • Conflict management; ensure all employee issues are addressed, investigated and dealt
    with in a professional and timely manner.
  • Maintain all company HR policies and procedures; develop, implement and make
    necessary changes as required.
  • Complete annual wage increase and bonus calculations for all staff based on current
  • Liaise with Divisional Managers and Directors to resolve employee concerns and issues
    affecting staff quality and efficiency; provide guidance and make recommendations.
  • Maintain complete and accurate HR records for all employees in compliance with
    relevant standards and legislation.
  • Collaborate with Senior Management to identify processes and best practices; participate in new initiatives and overall strategic planning for the company.
  • Involvement in budgeting; reviewing and monitoring headcount and payroll at all levels to
    achieve business targets.
  • Adhere to the highest level of privacy and confidentiality.
  • Other duties and special projects, as required.



  • Post-Secondary Education in Human Resources
  • CHRP, CHRL or other Human Resources Designation
  • Minimum 5 years’ experience in a full range HR role, with management experience
  • Previous experience in the Insurance industry preferred.
  • People oriented; ability to work independently to meet tight deadlines
  • Excellent written and oral communication skills
  • Well organized, attention to detail and ability to prioritize


What’s In It For You?

  • 3 weeks minimum paid vacation
  • A comprehensive compensation package and incentives that recognize strong
  • Help with career growth through education assistance, mentorship and internal job
  • Prioritizing your well-being through wellness programs, a comprehensive benefits
    program and fitness allowances
  • Other perks such as your birthday off, paid community outreach days, RRSP matching &
    an outstanding culture!


All across Southwestern Ontario, McFarlan Rowlands Insurance Brokers has established a culture that supports our team of more than 200 professionals so they can provide exceptional service to our clients. We offer a welcoming work environment and competitive compensation. Here at McFarlan Rowlands, we truly value development and growth at the professional level and actively invest in our employees’ futures.

McFarlan Rowlands is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business need. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team



Please forward your resume and cover letter to: Thank you for your interest in this challenging opportunity.